Displaying empathy to customers takes a whole lot of words and also it involves imagination. It isn’t enough to speak a little good clichés. With the aim mellowing an upset customer. Those who work on jobs pertaining to customer’s service also have the need to understand how it feels to be a customer. When an upset customer experience an unpleasant situation, they always at that point want that their views have been taken into consideration. A very disastrous offence can be not taking the customer complain serious enough and not apologizing to them.


Given the fact that the right things can be said but if not vocal enough can display a poor customer service and so there is a need to make a customer feel genuine sympathy when they speak to a customer service representative. Given the state of human imperfection, it is okay to say that a customer isn’t right always and so, might be on the wrong.
An instance is when a customer might have made a missed payment on his or her credit card and this would put on account in debts resulting in a rejected procurement in a busy store.


The next action which follows after this is a humiliating result. Instantly the customer calls, he throws his fury at whosoever is present because he feels discomfited.
Bravely on the job is shown when the customer representative don’t blame the customer for his inaccuracy but in trying to understand the reason for their grievances.

In order for a customer service representative to act nicely even in the face of unpleasant customers he need to train his/her emotions by;

How It Works



Involves Imagination


Humiliating Results


Customers Opinions

Apple’s Video Chatting App - Download Facetime App

The methods and means of communication have seen such a drastic growth in the past few years. We people of this generation haven’t seen all these changes with our eyes directly but time tells of a long story. Initially man communicated using only letters and other slow means of communication like telegram and the likes that took days to reach the other end. Then we learnt of the telephone that was very useful. But even their span wasn’t for long due to the arrival of mobile phones. These devices were lightning fast in transferring news.  But then, today, we have the advanced version of what once used to be mobile phones, that is, today we have smartphones. Smartphones look set to be the best of man’s creation.

Best Games to Play During these Hard Times on Facetime/Skype. Newlywed Game. Newly Wed Couple. Newlywed is an American TV game. Here are the list of best Games to Play Over Facetime are their. The idea of the game is that after you count one-two-three each of the players utters a randomly chosen word. Then the goal of the players is to come to the same word with the help of consecutive associations. For the next one-two-three, both utter a word one way or another connected with the previous two and so on until the desired coincidence happens.

Advanced Communication:
Today, the smartphones that we see have long histories down their system, the history of painstaking development throughout the years that we don’t often seem to care. Anyway, as for now, we’ll be looking at the wonders of some advanced means of communication like the real time communication that was brought about by a method called video telephony. Some of the giants in the smartphone industry have used this technique to add colour to life. The Facetime for PC is one such application developed by Apple Inc. by employing this technique of video telephony.

Video telephony:
This technique was for communication in real time by users by the transmission and reception of audio and video signals. At first, this technology could only transfer still images between the two communicators while talking on the telephone which was like slow scanning. But nowadays this technique is employed in all walks of life ranging from media and news reporting to healthcare and governmental matters. This technique includes in its services the use of web cameras, video conferencing, videophones and other such things. Apple Inc. used this technique in the development of the application Facetime for iOS.

What’s Facetime?
Facetime is a video telephony method developed and produced by the smartphone giant Apple Inc. It was released in almost all the countries by the year 2010 and it also has the option for audio calling too. It has been developed for both the smartphone and computers that were developed by Apple. These smartphones and computers are powered by iOS and Macintosh respectively. This application also had its own share of problems and criticisms.

Facetime for iOS devices:
The facetime application for the iOS run smartphones, are also available for the PCs that run Mac OS X 10.6.6 and above. This application was first available as iSight camera. The most basic requirement for this is that the device should have a forward facing camera. The version of operating system that is required to run this app is the iOS 7 and newer ones. This app was first released in the iPhone 4 and now all the upcoming versions have this feature. It is generally not so capable like the other video calling applications and it underwent many crises after its release as it allows only one-to-one chatting. Anyway, something might be better than nothing.

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  • Our world has metamorphosed greatly over the last ten years. We now exist in a world where communication is paramount. It is obvious everyone and everything has a sort of connection.

  • Researches on papers that formerly used to be tedious could now be recorded without a card catalog. In formation is just a few clicks away on a computer enabled mouse.

  • Many unanswered questions which confuse people can now be answered by using an internet search engine. Also there are many sites which are very informative with short articles which are very informative with short articles which can be found on the internet.


News all around the world can be viewed also videos and music can be downloaded as well.There are worriers today who think technology today is moving at a quick pace. In schools this has made things more efficient. An amazing spectacle is the Big Brother society which people are unwilling to give up no matter what. The creation of blogs have made people share their worlds through their various blogs who are viewed by many, this in contrast to when people’s ideas and opinions are only shared with closest friends.

Also, the blog serves for a platform in internet trading as many people are harnessing the power of blogging to sell products and services. The internet have given opportunity to many to step up on same level as the big business builders and with the right information anyone could share their feelings and even increase product sales. Many businesses as well as individuals have come to rely on the internet as a good platform for durable trade of advertising and marketing sales. Many businesses of today both foreign and internationally make use of internet enabled sites which they use to further advertise their products from their various countries into the international platforms thereby creating much boost in the sales and services offered coupled with this is a wide scale reputation and global connections.Businesses who have little connections on internet today stand to risk being left behind in the world of where modern technological strategies are the latest trends of today.


Think Technology Today

by admin | June 26, 2016

It is uncommon today to find businesses who have no online presence, since the world today continues to develop technologically the need for more upgrade becomes inevitable as more and more businesses go online and so,

the only option left for thriving companies is to enter the market of competition and make a name for itself by joining in line with the internet trade.

International Platforms

by admin | June 26, 2016

Also, the presence of internet has made communication easier as social enabled applications are developed consecutively to meet this requirements.
The advent of the popular Facebook a multi messaging application also, it has improved greatly over the years to include picture exchanges, video calls and further improvements today is making great additions to the ways communication is executed.

Technological Strategies

by admin | June 26, 2016

Furthermore other life changing applications like twitter, instagram, snapchat and among others has added more value to human relations thereby making the world a global village.

Only time can expose where the resultant use of internet can lead in our lives in this globally advancing technological world.


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